This is a common problem with an easy fix! To ensure you're getting the full heating effect, please ensure that the lighter grey side of Calming Heat is touching your body (pictured). Using it on the wrong side will make the pad substantially colder than it is intended.
As with most heating pads, laying or leaning on them is not recommended.
The pad is made out of 100% polyester fiber, and it is filled with clay beads
The pad is not machine washable, and should be spot cleaned only with a damp cloth
24 inches long x 12 inches wide
If this occurs, simply unplug the unit from the outlet, wait 3 minutes, and plug it back in.
No, for safety reasons, no one must lean on, or fall asleep on the pad. Falling asleep with the pad on can cause burns and be a potential fire hazard
No, this product is not intended for use on children.
Calming Heat™ comes with a 2 hr auto off feature (both basic and deluxe units) and a 15 min auto off for the vibration feature on the deluxe unit